Our Financial Policy
Palouse Medical is committed to providing the highest level of quality medical care and personal service to our patients. We are willing to discuss our professional fees at ANY time. Many of our patients have questions regarding insurance responsibility. Your clear understanding of our financial policies is important to our relationship. We have created this financial policy with the hope that it will help answer questions you may have about our financial policy and billing protocols.
For your convenience, Palouse Medical participates with most major insurance companies and Medicare. Since we see patients from many different insurance plans, it is impossible for us to know all the covered benefits. Knowing your individual insurance policy and who your Primary Care Provider (PCP) is your responsibility. Please contact your insurance company with any questions regarding your coverage.
While it is our intention to assist you, it is still your responsibility to ensure that services rendered by Palouse Medial are paid in full. We feel that it is the patient or guardian’s responsibility to meet their financial obligations. You are expected to pay for charges that are patient responsibility in full, this includes:
- Deductible amounts
- Charges for services NOT covered by insurance
REGARDING LABORATORY TESTING
Charges for laboratory test done by Palouse Medical will be included on your statement. Laboratory tests which are NOT performed by Palouse Medical will be billed separately by the servicing facility or provider.