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“I just finished my appointment.What is my next step?”

• Can we help you schedule a follow up appointment?

• Were you just referred outside our office for additional health care services?

• Do you have any questions regarding your care?

We Can Help!

At Palouse Medical, we are committed to ensuring that our patients navigate through their health care experiences as efficiently as possible. As your health partner, we take great pride in helping our patients get the information and access to the health care they need. From start to finish, we are here for our patients.

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When our patients can benefit from more specialized care not offered at Palouse Medical, we are happy to help them get in contact with a health care provider, specialist or service provider to meet their needs. Palouse Medical strives to provide exceptional customer service.

Our referral desk assistants remain in constant communication with providers at Palouse Medical. This allows us to keep your treatment plans on schedule and moving in the right direction.  They can receive the orders for your referrals/additional appointments while you are in your appointment. If your referred care will require you to travel out of town, to a location with which you are unfamiliar, or undergo a test/procedure where you have additional questions, our friendly office staff are here to help!

At Palouse Medical, we like to help our patients make this experience go as smoothly as possible.  We can assist you with scheduling your appointment, provide you with contact information and directions, and assist you with the process of insurance required referrals. We can also typically answer questions about what to expect or how to prepare, if necessary.